How we check a piece before it leaves

What we sell

Hallmark gold. Certified diamonds. Branded gemstone rings. We will not sell uncertified diamonds. We will not sell gold without a hallmark. Papers travel with the piece. They are not issued by this website. Ask to see the stamp at Bhayandar, Mira Road, Kundali or Kandivali.

What still happens by hand

We are in the middle: not very small, not very large. Personalised service, and also the SOPs and QC that very large stores do, which family showrooms often skip. All jewellery passes strict QC. Staff have stayed over 10 years, so the person who sold you a chain is often the person who checks the remake.

Weight against the ticket. The hallmark mark itself. Prongs and claws on diamond and gemstone settings. Locks on mangalsutra and haar. Polish that will not die after one function. If a piece fails, it does not go in the tray.

When this matters

Every sale. A wedding set. A chain you will wear to work. Italian gold — hallmark still applies. Antique gold — new metal, same stamp. A gemstone ring you might take home for a week from Kundali. After you take it home: jewellery care.

We do not publish gold rates, making charges or buyback percentages here. Exchange is discussed at the counter, in general terms. Longer read: what that means at this counter.

Which counter

Any of the four. Ask to see the stamp. Bhayandar, Mira Road, Kundali (diamonds and gemstones), Kandivali.

Hallmark gold, certified diamonds, branded gemstones

We only sell hallmark gold. We only sell certified diamonds. We only sell branded gemstone rings. That is the floor. We will not sell uncertified diamonds. We will not sell gold without a hallmark. Papers travel with the piece. They are not issued by this website. If you want to see the stamp or the paper, come to the showroom. Ask. They will turn the piece over.

916 is the default on gold. The same metal whether it is a work chain, an Italian link, or a wedding haar. Italian jewellery is still hallmarked. Antique jewellery is new gold that looks older, still hallmarked. A gold watch in the case is checked the same way for the gold. We do not publish rates here. The ticket is for the piece in front of you.

What still happens by hand at a family showroom

We are in the middle: not very small, not very large. Personalised service, and also the SOPs and QC that very large stores do, which family showrooms often skip. All jewellery passes strict QC. Weight against the ticket. The hallmark mark itself. Prongs and claws on diamond and gemstone settings. Locks on mangalsutra and haar. Polish that will not die after one function. If a piece fails, it does not go in the tray.

Most staff have stayed over 10 years, so the person who sold you a chain is often the person who checks the remake. That is why the remake promise is possible. It is the same face. The longer note from the journal is what hallmark and QC mean at this counter.

When this check matters

Every sale. A wedding set. A chain you will wear to work. A gemstone ring you might take home for a week from Kundali. A diamond that has to sit in a setting for years. After you take it home: jewellery care. Bring a loose claw or a thinned chain back before a function morning, not the morning itself.

Any of the four counters. Bhayandar, Mira Road, Kundali, Kandivali. Ask to see the stamp. Kundali is the diamond and gemstone room. We do not sell online. There is no certificate download on this site.

Italian, antique, bridal — same rules

Imported gold is still hallmarked. Temple-looking gold is still new metal with a stamp. A wedding haar gets the same lock check as a work chain. A diamond pendant from Kundali still needs the certificate and the setting check. A gemstone ring still needs papers. We will not skip a check because the customer is in a hurry on a wedding morning. Come earlier.

People have been trusting these stores for generations. About 34 years. We think long term. A piece that fails QC does not go in the tray, even if someone is waiting. That is the SOP. Family showrooms often skip it. We do not.

Ask Phoolji, Gopalji, Himmatji or Vijay to show the stamp. WhatsApp if you want to know whether a piece is in before you travel. Aftercare is jewellery care.

Ask to see the stamp before you leave

Disha Rikame wrote that Mr. Vijay is very polite and transparent. That is the check we want people to feel: they can ask to see the stamp, the paper, the lock. We will not rush that question because the counter is busy. A piece that leaves unchecked is a family that does not come back. Most staff have stayed over 10 years. The person who sold you the chain is often the person who checks the remake.

We do not sell online. There is no certificate on this website. Walk in. Ask. Bhayandar, Mira Road, Kundali, Kandivali. That is the whole method.